Our Privacy Policy

Our policy is to maintain your privacy and this document sets out the basis on which any personal data that we collect from you, or that you provide us, will be processed and used by us.

Please read the following carefully to understand our intention and practice regarding your personal data and how we will treat it. 

Who are we?

Heene Community Association is a charitable organisation in Worthing.  As an organisation, we want to make it clear that we respect the privacy of all individuals who use the Centre and are committed to safeguarding the privacy of your personal data. 

 

If you have any questions, concerns about your personal data, or any queries regarding our data protection practices, please contact the Centre Manager in the office or email: info@heenecommunitycentre.org

How do we collect information from you?

We collect and process the following data from you:

  • Informationyou provide by filling in forms for bookings
  • Information obtained through email enquiries
  • Information obtained through posting materials for promotion on social media
  • Information obtained through posting materials on the website
  • Information obtained through advertising leaflets displayed on our noticeboards
  • Informationyou provide to obtain annual subscriptions
  • Information which you voluntarily disclose to us by email, telephone or other means

How is your information used?

We use information provided by you, to respond to any enquiries you make to the Centre. 

Who has access to your information?

We will never sell or rent your information to third parties.  We will never share your information with third parties for marketing purposes. 

For regular hirers who use hire rooms on a regular basis, we will only disclose contact details supplied by yourself, and therefore with your permission, for advertising on the website, social media, notice boards and in the Activities Programme.

For all other hirers who have completed the booking forms for one-off bookings, such as parties or meetings, we store this information in the office and after your session has expired, we will shred your booking forms.

For members of the Centre who complete a membership form, we store this information, safely in the office, in case we need to contact you regarding a cancelled class.  In the event of an accident, we also request a contact number for your Next of Kin; we will use that number to contact them on your behalf. 

We do not disclose member’s contact details to anyone else, including surnames, telephone numbers and addresses.  If another member requests your details, we always endeavour to contact you on their behalf.  If another member has a greeting card they wish to send to you, but are unsure of your address, we would post it on their behalf, without disclosing your details

Keeping your information secure

We are committed to safeguarding the privacy of your personal data. 

We also take further steps to keep your data secure and protect against unauthorised access including the use of Firewalls, Antivirus/Malware protection and blocking access to suspicious traffic. 

Data Retention

Financial Records are kept for as long as required under financial regulations, after which time we may delete such records, typically after seven years.

Advertising on Noticeboards: We reserve the right to remove your details, once you have stopped your classes here at Heene Community Centre.

Advertising in Activity Programme/Posters: We reserve the right to remove your details, once you have stopped your classes here at Heene Community Centre.

Website: We reserve the right to delete your page, once you have stopped your classes.

Policy Updates

This Policy was last updated in May 2018